Documents
On this page you will find the key documents related to our services. We believe it is important to be transparent about the way we work and your rights and responsibilities. Do you have questions about any of these documents? Feel free to contact us — we will be happy to explain the details.
View or download documents
Terms and conditions
Our general terms and conditions apply to our services, unless explicitly agreed otherwise in writing between the parties.
Privacy statement
As part of our services, we process personal data. In our privacy statement, you can read how we handle this information.
Complaints procedure
We do everything we can to provide you with the best possible service. If you are not satisfied and wish to make a complaint, you can read here what steps you can take.
