Certifications
At invita arbo, quality and reliability come first. That is why we are certified according to ISO 9001 and the Dutch Occupational Health Provider Certification Scheme. These certifications demonstrate that we regularly review and improve our processes and that our services meet the high standards expected of a professional occupational health provider.
The value of these certifications
ISO 9001:2015
This is an internationally recognised standard for quality management. This certification confirms that we systematically work on customer satisfaction, process optimisation and transparency.
Dutch Occupational Health Services Certification Scheme
This Dutch standard is specifically aimed at occupational health services. It demonstrates that our advice is professional, independent and reliable. It also shows that we meet the requirements set by both legislation and the sector.
Why is certification important for you?
Certification is not only recognition, but also a promise. For you, this means in practice:
- That we continuously work on improvement and are accountable for our work.
- That you receive expert support with sickness absence, return to work and prevention.
- That our advice and communication are clear and reliable.
- That your organisation is supported by a partner that maintains high standards of quality and confidentiality.
Our promise
You can rely on our services meeting high standards, now and in the future. Do you have questions about our certifications or the way we work? You can always contact us.
Affiliation with the Dokh Disputes Committee
Integrity, transparency and respect are central to the way we work. That is why invita arbo is affiliated with Stichting Dokh, the independent complaints and disputes committee for healthcare and occupational health services.
Through our affiliation, you as a client have the assurance that:
- You have a neutral body to which you can submit your complaint or dispute.
- A careful procedure is followed in handling your complaint.
- Your interests are taken seriously.
Stichting Dokh mediates in complaints between occupational health services and their clients. Would you like to know how to submit a complaint or learn more about the procedure? Feel free to contact us — we will be happy to explain the process to you.
